Dari Speedy ke IndiHome

Sebelum IndiHome, Telkom punya Speedy.

Speedy menjadi salah satu broadband fixed-line paling dikenal pada era ADSL.

Banyak customer menggunakan copper telephone line untuk internet.

Kecepatan relatif kecil menurut standard sekarang.

Upload terbatas.

Stability sangat tergantung line quality.

Kemudian fiber rollout membesar.

Telkom memperkenalkan IndiHome pada 2015 sebagai integrated digital home service.

Internet.

Telepon rumah.

IPTV.

Triple play.

Brand baru menandai perubahan technology and product model.

Copper-based broadband bergerak ke fiber.

UseeTV menjadi bagian entertainment.

Internet rumah tidak hanya connection.

It became bundle.

IndiHome kemudian tumbuh besar karena Telkom memiliki fixed-line footprint luas.

Coverage menjadi major advantage.

Di banyak wilayah, ketika competitor private belum masuk, IndiHome already available.

Itu membentuk brand recognition kuat sekaligus berbagai perception user yang berbeda per daerah.

Archive tidak perlu menggeneralisasi quality.

Network experience local.

Entity history national.

1 Juli 2023, pindah ke Telkomsel

Telkom and Telkomsel announced integration in 2023.

Effective 1 July 2023, IndiHome resmi menjadi bagian Telkomsel.

Transaction value of IndiHome was around Rp58.3 trillion at integration stage.

Telkom received new Telkomsel shares.

Singtel participated through additional subscription.

Ownership Telkomsel changed.

Customer management moved.

This is bigger than internal reorganization.

IndiHome consumer business no longer sits directly as Telkom operating unit in previous form.

Telkomsel became integrated consumer telco.

Telkom sharpened role toward B2B and infrastructure strategy.

Brand remained.

This distinction matters.

“IndiHome pindah ke Telkomsel” means service management and business transferred.

It does not mean fiber physical infrastructure everywhere automatically changed owner in simple way.

TelkomGroup infrastructure can involve multiple entities, including Telkom Akses and other group companies.

Customer-facing operator and asset owner can differ.

FMC is service convergence.

Not necessarily one legal company owns every cable.

Customer tidak perlu daftar ulang

Telkomsel current FAQ still explains migration.

Existing IndiHome customer did not need re-register.

Landline number did not automatically change.

Package did not immediately change just because integration.

Billing was not instantly merged with Telkomsel Halo.

This shows transition designed to minimize disruption.

At consumer level, brand continuity reduces friction.

Customer does not care corporate structure as long as internet works.

Company can change cap table and organization.

Router at home should keep blinking.

That is ideal migration.

Some operational system gradually changed.

myIndiHome points became Telkomsel Poin from 1 January 2024.

MyTelkomsel can manage IndiHome.

GraPARI serves IndiHome.

Former Plasa Telkom service point shifted into Telkomsel customer-service architecture.

Telkomsel One offers fixed-mobile bundle.

This is where corporate integration becomes visible.

Brand stays.

Ecosystem changes around it.

2026, IndiHome is inside one consumer connectivity menu

Current Telkomsel IndiHome page places IndiHome together with Orbit, EZnet Wireless, and Telkomsel One.

This is strategically important.

Consumer can choose access type.

Fiber fixed broadband through IndiHome.

Fixed wireless through Orbit or EZnet.

Convergence bundle through Telkomsel One.

Mobile through Telkomsel prepaid/Halo.

Instead of product silo, Telkomsel builds household connectivity portfolio.

This is FMC in practical form.

The network technology can differ.

Customer need is primary.

Home internet.

Outside-home mobile.

Shared family data.

Entertainment.

One app.

One service ecosystem.

Full billing integration may still have limits, but direction clear.

Company wants one relationship across home and mobile.

IndiHome keeps own brand because equity massive.

Replacing it entirely could destroy recognition.

So Telkomsel integrates around brand rather than erase it.

Coverage remains major strength

Current Telkomsel page claims IndiHome reaches up to 514 kabupaten/kota and mentions very large device connectivity.

Company-supplied coverage figure demonstrates national footprint.

But availability still must be checked address-by-address.

One kabupaten covered does not mean every village and street is serviceable.

Fiber last mile follows network build.

Port capacity can be full.

Apartment management may limit provider.

Rural area coverage varies.

Archive should not translate regional presence into universal homepass.

The safe statement:

IndiHome has national reach across hundreds of kabupaten/kota.

Specific address requires coverage check.

This distinction prevents exaggerated “available everywhere” claims.

New package structure 2026

Current page shows package speeds from tens to hundreds of Mbps, with certain campaigns offering temporary speed booster or double-speed scheme.

Prices vary by region and promo period.

This data changes quickly.

Archive should not freeze one package price as timeless.

More interesting is product packaging.

Internet only.

Internet plus movies.

Internet plus games.

pay-all-at-once.

add-ons.

MAXStream TV.

Telkomsel One.

Digital entertainment increasingly replaces old cable-TV bundle model.

IndiHome began as triple play.

On 2026, bundling more modular.

Some households want internet only.

Some want streaming service.

Some still use home phone.

Some want mobile bundle.

Product becomes configurable.

The fixed triple-play assumption is no longer universal.

Deposit policy changed in April 2026

Starting 1 April 2026, Telkomsel introduced deposit requirement for new fixed broadband customers including IndiHome, Telkomsel One, and EZnet under specified terms.

Deposit is paid after installation and can become a credit in month 13 for continuing customers or offset termination penalty if service ends earlier.

This is a current operational change worth archiving.

Not because deposit defines IndiHome identity.

Because it shows commercial terms continue to evolve after integration.

A user reading 2023 FAQ may think nothing changed forever.

Actually migration initially preserved package, but subsequent business policy can change.

Temporal context again important.

“No package change at migration” was true in 2023.

“New customers pay deposit from April 2026” is a later current policy.

Two facts coexist.

They answer different periods.

MyTelkomsel becomes control point

One of the clearest signs integration is app.

IndiHome can be managed in MyTelkomsel.

Customer with mobile number and IndiHome can add accounts.

This creates one digital identity layer.

Before, myIndiHome was separate application.

Consolidating service into MyTelkomsel reduces app fragmentation.

For Telkomsel, it also increases cross-sell.

Home broadband customer sees mobile products.

Mobile customer sees home internet.

Data relationship becomes more integrated.

However one app does not mean all backend systems are one.

Billing can still be separate.

Legacy customer IDs remain.

Provisioning system can differ.

Integration user interface often happens before full backend simplification.

Archive should not infer technical architecture from app consolidation.

We can state front-end management is integrated.

Back-end details not public enough for definitive claim.

IndiHome and Telkom Akses

Physical network operations historically involve TelkomGroup entities such as PT Telkom Akses for deployment and maintenance.

After transfer to Telkomsel, customers may still see technicians or infrastructure tied to TelkomGroup.

This can make ownership confusing.

Customer contract and product owner: Telkomsel for IndiHome current.

Network construction/maintenance can involve group infrastructure entities.

Telkom remains parent shareholder of Telkomsel.

So transfer did not move service outside TelkomGroup.

It reorganized where consumer business sits inside group.

This is critical nuance.

Some people say “IndiHome dijual ke Singtel”.

Incorrect oversimplification.

Telkom still controls Telkomsel with majority ownership.

Singtel is minority strategic shareholder.

IndiHome moved into a company jointly owned by Telkom and Singtel, with Telkom majority.

That is more accurate.

Competition 2026 is much tougher

IndiHome once dominated many areas with limited alternatives.

Now competitor list expanded.

Biznet.

XL SATU.

MyRepublic.

ICONNET.

CBN.

Oxygen.

Indosat HiFi.

local ISP.

FWA.

Starlink for some use cases.

Competition pushes price, speed, upload ratio, customer service, coverage, and bundling.

IndiHome's strongest structural asset remains reach.

But reach alone is not enough in dense urban markets where several fibers enter one building.

Telkomsel integration gives new weapon: mobile convergence.

Customer can be retained not only by broadband speed but total household bundle.

That is strategic position 2026.

Archive does not need rank or market-share estimate unless current audited data available.

We can state competition expanded and company responded through FMC and product repackaging.

Status pada Agustus 2026

IndiHome remains active.

Brand still used.

Official Telkomsel site sells packages.

Service became part Telkomsel effective 1 July 2023.

MyTelkomsel manages accounts.

GraPARI serves users.

Telkomsel One combines fixed and mobile.

Coverage spans hundreds of kabupaten/kota according to company.

Deposit policy for new fixed broadband customer changed from 1 April 2026.

Deskripsi arsip yang aman:

IndiHome adalah fixed broadband and digital home brand Indonesia yang berkembang dari fixed-line internet Telkom and was launched as integrated home service in 2015. Effective 1 July 2023, IndiHome consumer business was transferred and integrated into PT Telekomunikasi Selular as part of TelkomGroup's Fixed Mobile Convergence strategy. Brand IndiHome remains active, while customer service, application management, loyalty, and bundling progressively moved into Telkomsel ecosystem. Sampai Agustus 2026, IndiHome remains one of Telkomsel's core home connectivity brands, operating alongside Orbit, EZnet, and Telkomsel One.

IndiHome did not disappear when it moved.

The name survived because customer memory was valuable.

What changed was the company around it.

The red internet brand is now one piece of a much bigger fixed-mobile machine.

Relasi arsip dan jalur verifikasi

Untuk menempatkan IndiHome di dalam struktur arsip, catatan ini terhubung ke metodologi Indonesian Entity Archive, Indeks Status Entitas, Archive Source Register, Kebijakan Koreksi dan Tinjauan Arsip, Entity Relationships.